sql server - Dynamics GP 2010 Awful Report Performance -


we running dynamics gp 2010 on 2 load balanced citrix servers. past 3 weeks have had severe performance hits when users running fixed assets reporting. database large in size, when run reports locally on sql server, run great. sql server seems performing adequately when users seeing slow performance.

any ideas?

just because db seems un-stressed, not mean fine. contain other bottlenecks. typically, if db server not maxing-out cpus occasionally, means there bigger problem.

standard process troubleshooting performance problems on data driven app go this:

  1. tune db indexes. tuning wizard in ssms great starting point. if haven't tried yet, great starting point.
  2. check resource utilization: cpu, ram. if cpu maxed-out, consider adding/upgrading cpu or optimize code or split tiers. if ram maxed-out, consider adding ram or split tiers.
  3. check hdd usage: if queue length goes above 1 (more once per 10 seconds), upgrade disk bandwidth or scale-out disk (raid, multiple mdf/ldfs, db partitioning).
  4. check network bandwidth
  5. check problems on app (dynamics) server

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